Shipping policy

Orders are processed and shipped within 1–3 business days after your order is placed.

Please note: The day your order is placed does not count as the first business day. Processing begins on the next available business day.

Business days are Monday through Friday.Weekends and U.S. holidays are not considered business days and are not included in the processing timeframe. Orders placed on weekends or holidays will begin processing on the next available business day.

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your package’s progress.

Please note that the 1–3 business day timeframe refers to order processing and does not include the carrier’s shipping transit/delivery time. Delivery times may vary depending on the shipping method selected, the destination, carrier delays, weather, or other circumstances outside of The Good Works’ control. Any delivery dates provided at checkout are estimates and are not guaranteed.

Once your order has been shipped, The Good Works is unable to provide additional information regarding the estimated delivery timeframe or the status of your package beyond the tracking information provided.

For the most current updates regarding your delivery, we recommend contacting the shipping carrier directly using the tracking information provided in your shipping confirmation email. The carrier may be able to provide additional information regarding the estimated delivery date or the location of your package.